Once you handover an account, we start working on the account same day. We release notice of demands immediately. We use state of the art debt collection system to ensure a smooth collection process.
| An automated notice of demand is sent to the debtor. This gives the debtor a chance to contact us and arrange a payment plan. |
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| A payment plan is arranged and debtor's details are updated on our system. During this process we will make a payment arrangement with the debtor for the full balance in the event the debtor cannot afford the full balance we will resort to making monthly arrangements with the debtor via debit order. This will result in almost guaranteed income even before the debtor can even withdraw their salary. |
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| In the event the debtor defaults in the payment arrangement we will release a final demand letter informing of credit bureau listing (in accordance with NCR). Should the debtor still not settle or pay the account we will send a tracing agent to the debtors work place (only when necessary) to sign a section 57/58. |
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| We will then proceed with an emoluments attachment order. |
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| The debtor's employer will be forced to deduct monthly from the debtors salary until the debt is paid in full. |
Should debtors contact information be invalid we will proceed with tracing techniques and employment confirmation on all possible employment information on record. We will also list a trace alert on the debtor profile with the credit bureaus.
Debit Orders- We offer a debit order facility free of charge to our debtors , this can be once of payments or monthly debit order payments. This will ensure funds are collected even before client can withdraw their salary via a NAEDO platform.
Direct Deposits – Debtors can make payment directly into our trust account.
Credit/Debit Card- Debtors can make payment with their credit or debit card using our secure online system.